- Salary based on B2B contract (via Devire)
- Long-term opportunity
- Remote work
- Private medical health care
- Shift work(7-15, 23-7 + 7-19 and 19-7 on weekends)
- Working for a leading corporation with a stable market position
- Working in the international environment
- Opportunity to make a real impact on business development
- Proficient level of English
- One year experience in customer service
- Readiness to work after hours (night shifts)
- Good knowledge of Excel and PowerPoint
- Very good communication and presentational skills
- Creative, outside the box thinking and “can do” attitude, well-organized with the ability to work independently
Responsibilities
- Support delivery of High Touch Expert Care
- Ensure follow-up and closure of critical problems
- Regularly interact with Cisco's customer and internal teams in a coordinated fashion to ensure problem resolution and incident management
- Maintain a good relationship with the customer during the course of the problem resolution process through the effective use of email, telephone, Webex, video conferencing and other collaboration methods
- Coordinate root cause analysis upon customers request
Devire
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Jesteśmy Devire – firmą rekrutacyjną, której celem jest łączenie świetnych ludzi ze świetnymi pracodawcami.
Niezależnie czy rozglądasz się za nową pracą na stałe czy projektem w formie współpracy B2B – możesz polegać na naszym wsparciu na każdym kroku.
Współpracujemy z pracodawcami z terenu całej Polski i realizujemy rekrutacje we wszystkich kluczowych obszarach technologicznych.