Change Manager T2

• Salary based on B2B contract (via Devire) PLN 80-95 PLN/h net+vat
• Sports card 
• Life insurance(UNUM)
• Private medical care
• Working for a leading corporation with a stable market position

• ITIL Foundations Certification
• Solid grasp of ITIL framework and Change Management function

Desired Skills:

• Experience with Excel and PowerPoint
• PMP or PRINCE2 Certification
• ITIL Intermediate Certification
• Experience delivering service reviews to senior leaders.
• Proven track record in leading conflicts and mediating to resolution
• Exposure to tools like Service Now

Responsibilities

• Engage directly with senior engineers and service delivery managers to deploy in their customer environments.
• Lead and coordinate change activities
• Lead Technical and Post-Implementation Review Boards
• Be accountable for all change activities including change coordination, documentation, impact analysis, risk mitigation, communications, and partner engagement.
• Initiate, influence, and maintain effective relationships with and between key internal and external partners to proactively lead needs, expectations, mitigate risks and sophisticated issues to support Change Requests
• Document measures and metrics of technical changes throughout the change lifecycle
• Identify Continuous Service Improvement opportunities.
• Represent Change Requests at Customer CAB meetings.
• Ensure all team members follow the process in the testing and deployment of patches, upgrades, and new hardware and software.
• Review the technical details of changes planned, providing first-line defense against improper change activities.
• Make recommendations around continual service improvements around change management activities. Drive changes to processes and procedures to speed deployment while protecting the customer environment.