Are you an expert when it comes to the ServiceNow IRM platform? Do you have a track record of supporting IT/Business stakeholders through change delivery processes? Can you build relationships and influence outcomes, balancing between a trusted advisor and an independent challenger?

We are looking for a Technical Business Analyst to:

  • support business stakeholders and their teams in translating business requirements into ServiceNow IRM technical requirements,
  • document the technical requirements in standard system,
  • contribute expertise to shape the IRM solution customizations,
  • help to decide whether out of box vs customised solution is needed to address business requirements,
  • report the progress and communicate with stakeholders,
  • help to drive ServiceNow platform change / migration from GRC (on prem) to IRM (cloud).

MUST
  • Ideally 5+ years of hands-on experience with ServiceNow / IRM implementation
  • strong strategic, judgement and integrative thinking skills, risk management & control knowledge
  • proficient with software delivery tools, such as GitLab and ServiceNow, and reporting tools such as Power BI
  • knowledge of ITIL and ITSM
  • confident communicator that can explain business requirements to IT stakeholders and their engineering teams,-and influence their outcomes
  • capable of understanding our client needs and translating this into products and services
NICE TO HAVE
  • ability to solve complex issues, good at problem statement analysis and solution design thinking

Luxoft, a DXC Technology Company is a global digital strategy and software engineering firm with over 17,000 international employees within its 58 offices in 29 countries. It is headquartered in Zug, Switzerland. 

In January 2019, Luxoft was acquired by U.S. company DXC Technology. Luxoft partnered with LG Electronics to create a next-generation Autonomous Mobility concept vehicle that integrates consumers' personalized digital lifestyles into a driving experience. Luxoft enabled Switzerland's first Blockchain based e-vote platform with the City of Zug and Hochschule Luzern's Blockchain Lab.

Luxoft, a DXC Technology Company is a world-renowned company. It has been present on the Polish market for over 13 years. We have offices in Krakow, Warsaw, Wroclaw, and Gdansk. We employ over 2,000 professional experts carrying out projects for over 100 clients from the financial, automotive, medical, tourist industries, etc. We work for many international clients, including the USA, Great Britain, and Switzerland.

So far, Luxoft Poland has made a name for itself as a company that offers work on innovative projects, we offer various experiences in the field of IT, opportunities for rapid development, an extensive training program, and attractive benefits for employees.

At present, 62% of Luxoft Poland employees come from Poland, and 38% from around 50 countries, including Ukraine, Brazil, India, Turkey, Spain, Portugal, Italy, Romania, USA, etc.

At Luxoft, a DXC Technology Company almost 80 percent of employees are experts with the "Senior" experience level, with at least five years of experience. We care about our employees, so every day we try to provide them with the best possible conditions for work and development.

Technology is our passion! We focus on top engineering talent means that you will be working with the best industry professionals from around the world. Because of that, Luxoft is a global family with an epic atmosphere – we love what we do!