Telco Engineer (APN & IPVPN / IPSEC)

Have you ever asked yourself whether you'd rather work in a big-tech, software house or startup? At home or in the office? In international teams or polish? At T Hub, there's one answer - YES!

T Hub Poland is a dynamic, forward-thinking division in T-Mobile Poland, where technology matters! It’s a place where best talents converge to ideate, prototype, and implement cutting-edge solutions in international projects held in Deutsche Telekom Group.

WHAT TASKS AWAIT YOU?

• Execution of Incident, Request, Problem, Change Management processes,
• Definition of service quality KPIs reflecting service quality and customer experience (e.g. success/response rate, response/roundtrip time, availability, stability, DL/UL speed, utilization),
• Documentation of High Level E2E service architecture (service chain), including responsibility split,
• Regular updates of Knowledge Base, On-Call procedures, Expert Advices,
• Technical contact person for internal and external partners and Customers in the area of responsibility,
• Support for E2E monitoring planning & optimization (Sigos/GlobalRoamer),
• Analysis of service behavior based on available monitoring and performance counters,
• End-to-end support of new setups/changes/cancellations between IP VPN customer and Telekom technicians. (IPSEC tunnel setup, APN setup - basic testing & troubleshooting),
• End-to-End testing of IPVPN / APN connections with different test-devices and sim cards – change validation process,
• Processing of orders / changes via ticket-systems (SM / CRM tools),
• Processing of Jira demands/orders via Kanban/Sprint logic (Atlassian Jira / Confluence),
• Preparation of the priority list for new IPVPN establishments/changes/terminations – change prioritization / backlog handling,
• Maintenance and Documentation of IPVPN Setup in Telekom CMDB.

Working at T Hub will offer you an unique and highly rewarding experience on IT market. As a leader in the telecommunications industry, we do not only provide a platform to hone your technical skills but also empower you to be a catalyst for innovation.

You'll have the opportunity to work at the forefront of modern technologies, from 5G to IoT and AI, shaping the future of connectivity.

• At least 2-3 years professional experience in the NT / IT environment ideally in the field of mobile data services / Internet,
• Basic - Mobile Network topology and services understanding (2/3/4/5G),
• Basic - Cloud Solutions (AWS,Asure) background – client side – good to understand AWS deployments/integration,
• Medium - ePC background – knowledge about: APN, DNS, Radius, Diameter,
• Medium - networking – IP technology (e.g. IPv4, IPv6), DHCP, sub-net configuration, routing check, network issue troubleshooting, support of Wireshark analyzing,
• Advanced – IPVPN / IPSEC tunnel setup and maintenance​,
• English - good communication skills in speech and writing,
• German - communication skills (optional but nice to have).