Senior SAP EWM Consultant

- Provide first-line support for SAP modules, addressing user queries, and troubleshooting issues related to SAP functionalities.

- Monitor and triage incoming support tickets, prioritize tasks, and escalate complex issues to Level 2 support or relevant teams.

- Assist users in navigating SAP applications, conducting basic troubleshooting, and providing guidance on system usage and best practices.

- Document support activities, resolutions, and procedures followed for future reference and knowledge sharing.

- Collaborate with cross-functional teams to resolve integration issues between SAP and other modules/systems.

- Contribute to the development and maintenance of support documentation, knowledge bases, and training materials.

- Participate in testing and validation of SAP system changes, updates, and new configurations.

- Participate in training sessions to enhance personal knowledge and support capabilities.

- Hybrid working model (4/5 days per month form the office)

- 5+ years’ experience working with SAP EWM module in a support and implementation capacity.

- Experience in implementing and supporting RF (Radio Frequency) solutions within SAP EWM.

- Strong understanding of warehouse management processes and supply chain operations.

- Proficient in SAP EWM configurations, customizations, and integration with other SAP modules.

- Excellent analytical and problem-solving skills.

- Ability to communicate effectively with both technical and non-technical stakeholders.

- Certification in SAP EWM is a plus.