We welcome a Junior IT Support Engineer to join our IT Service Center department.
We have a great professional team, and we are pleased to invite a specialist with solid experience and a friendly personality.
RESPONSIBILITIES
- Prepare workplaces for new users (standard PC, laptop)
- Choose workstation configurations, buy workstations and peripheral devices
- Perform installation and configuration procedures
- Provide user support (daily issues)
- Upgrade hardware and software
- Replace and maintain cartridges and laptop batteries, maintain office hardware
- Register equipment (hardware, software)
- Prepare manuals for setting up and using the software
- Participate in system recovery after crashes and malfunction of hardware
- Participate in the development of proposals regarding modernization and purchase of hardware
- Perform other activities for the maintenance and development of infrastructure
REQUIREMENTS
- Strong knowledge of Windows 10 and 11
- Basic knowledge of macOS and Ubuntu
- Knowledge of computer components, peripherals, network equipment
- Knowledge of principles and methods of networking
- Pre-Intermediate level of English
- Style guide
- Code review
- Static Code Analysis
- TDD
- BDD
- Code metrics
- Knowledge Base
- Unit tests
- Integration tests
- System tests
- Pentests
- Performance tests
- Manual testing
- Automated testing
- CI
- Laptop
- Additional monitor
- Headphones
- Windows
- OS X
- Methodology: Scrum, Kanban, Lean
Packages and extras
- Language courses
- Conferences
- Trainings
- Books
- Healthcare package
- Leisure package
Relocation package
- Open to Ukrainian candidates
Amenities
- Cold beverages
- Hot beverages
- Snacks
Sigma Software
Warsaw
2000+Sigma Software is a multinational company with over 21 years of experience providing our customers with best-in-class solutions. We are an IT consulting and software product company with development offices in Sweden, the USA, Canada, Ukraine, Latin America, Poland, Portugal, Hungary, Bulgaria, and the Czech Republic.
All open vacancies are available both remotely and in the offices.
We deliver the smartest solutions to our customers in the areas of government, telecommunications, advertising, automotive, gaming, and others. We are a global player with more than 2000 specialists working from 40 offices in 19 countries.
Taking high demand for quality, minimal hierarchy, freedom of decision-making, attention to every opinion, flexibility, and dedication to every project and every customer make us different.
Today, Sigma Software is a whole ecosystem that includes its own business incubator, educational platform, business association of companies, its own product line, and patented innovative solutions.