We are looking for a technically savvy Customer Success Manager in FI/CO area who possesses a strong drive for results. Duties of the customer success manager will include a broad range of tasks such as maintaining ongoing and new customer relationships and networking, implementing success programs, contributing to sales, onboarding and training new clients/customers, and minimizing churn.

Excellent
SAP

  • Develop and manage client portfolios;
  • Contribute to client's satisfaction;
  • Analyze customer data and processes to improve customer experience;
  • Hold product demonstrations for customers;
  • Improve Customer/Client Onboarding processes;
  • Evaluate and improve tutorials and other communication infrastructure;
  • Mediate between clients and the organization;
  • Handle and resolve customer requests and complaints;
  • Minimize customer churn.

  • Communications or marketing degree;
  • Excellent command of written and spoken English (Advanced, must have);
  • Experience with SAP in financial/banking area;
  • Highly organized and able to multi-task;
  • Self-driven and proactive nature;
  • Excellent communication and interpersonal skills;
  • High computer literacy and ability to learn new software;
  • Knowledge of customer success processes;
  • Experience in document creation;
  • Patient and active listener;
  • Passion for service.

LeverX Group

Wrocław
1500+

WHY WORKING FOR LEVERX GROUP IS COOL?

At LeverX Group, we know that the key to employee efficiency is the right balance between work and leisure. That's why we are taking good care of our employees’ comfort, career development, and entertainment.


EVERYTHING FOR YOUR CAREER

Professional Development

  • MENTORSHIP PROGRAM
  • REGULAR MEETUPS
  • CONFERENCES AND HACKATHONS
  • CORPORATE COURSES


Participation in Projects

  • 19+ YEARS OF COOPERATION WITH SAP
  • CUTTING-EDGE TECHNOLOGY
  • BUSINESS TRIPS


EVERYTHING FOR YOUR HEALTH

  • MEDICAL INSURANCE
  • SPORTS TEAMS
  • SWIMMING POOL
  • FITNESS REIMBURSEMENT AND ALLSPORTS SUBSCRIPTION
  • MASSAGE
  • VITAMIN BOOST


COMFORT IS IMPORTANT, TOO

  • CONVENIENT WORK PLACES
  • COFFEE, TEA, TREATS
  • QUICK BREAKFASTS
  • DEVELOPED INFRASTRUCTURE
  • PARKING SPACE
  • LAPTOP BAG AND HEADPHONES 


LIFE IS NOT ONLY ABOUT WORK

  • FLEXIBLE SCHEDULE
  • TERM EXAMS AND SICK LEAVES
  • GIFTS


WOULD YOU LIKE TO BE A PART OF IT UNIVERSE OF LEVERX GROUP? JOIN OUR TEAM! LET'S LEVEL UP TOGETHER!