In this role, you will provide operational support for all GSSC Infrastructure services globally, managing incidents, requests and acting on monitoring alerts in close collaboration with our internal teams and external partners.
Included in the role is to understand and suggest improvements of the global GSSC services that provide the most value and to be an interaction point driving the solutions forward.

In close partnering with our internal customers and external strategic partners, you will increase the IT infrastructure's quality and efficiency and plan for future growth.

You have an essential role in serving as the point of escalation and collecting feedback and requirements from customers and other stakeholders. You contribute to driving a standard secure network infrastructure design and architecture, being compliant with related policies.

Within your responsibilities includes securing, that processes and routines are well defined and documentation being correctly updated.

There will be a GSSC team consisting of different skillsets whom you will work closely within this position.

The position requires interaction with engineers as well as various levels of management and outside agencies.

  • Interact with a team of internal and external experts to continuously drive and improve security and optimize operation.
  • Develop, implement, and monitor applicable metrics for related operations as well as provide reports to our customers.  
  • Process, organize, analyze, and assist in the contextualization of incident indicators.
  • Leverage knowledge of common attacker techniques and business process to develop and refine queries to identify malicious activity.
  • Support Incident Response by providing analysis of incidents
  • Leverage knowledge of common attacker techniques and business process to develop and refine queries to identify malicious activity.
  • Profile adversaries, develop collection and exploitation strategies to fulfill intelligence requirements
  • Actively participating in projects related to Cyber Security areas within the organization
  • Monitor and manage applications within the Cyber Security scope
  • Assist ASSA ABLOY group with security assessment of newly acquired companies  
  • Analyze collected logs to find potential issues and search ways to improve the infrastructure performance
  • Test and run deployment of new security solutions within ASSA ABLOY group
  • Manage permissions for the toolset used by the Cyber Security
  • Participate in self-development courses within the area of the Cyber Security
  • Support threat intelligence processes within the ASSA ABLOY group
  • Along with security monitoring, perform other security operation activities
  • Use advanced analytic tools to determine emerging threat patterns and vulnerabilities

  • Minimum of three (3) years of overall IT experience
  • Extensive experience from similar roles in an international company with a global spread
  • Experience in securing set up for incident response and handling and related methodologies.
  • Demonstrated knowledge in one or more of the following areas: network security principles, host-based security principles, network and system administration, forensic analysis principles, cyber threat intelligence principles, endpoint protection, and/or counterintelligence operations
  • The ability to effectively communicate in the English language verbally and in writing is mandatory.
  • Ability to thrive in a fast-paced, high-pressure environment  
  • Highly organized, Proactive, Self-motivated, Excellent team player with a positive mindset. 
  • Profound communication skills to build relationships with stakeholders in a global organization
  • Preferred to have at least one of the following certifications (should be current): Security+, MCSA/MCSE, CCNA or equivalent but is not required.


Packages and extras

  • Healthcare package
  • Healthcare package for families
  • Trainings
  • Books
  • Conferences
  • Financial bonus
  • Leisure package
  • Personal training budget
  • English classes


  • Car parking
  • Bicycle parking
  • Cold beverages
  • Hot beverages
  • Fruits
  • Snacks
  • Shower
  • Chill room
  • Integration events
  • Lunch discount
  • CSR events



Every day, we help billions of people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. From reliable home security to cutting-edge biometric technology for businesses, governments, airports, hospitals, schools and more, we touch every part of every day.

When you join our team, you will have plenty of chances to build a career you can be proud of. While you do, you will help us continue to creating a safe, secure and more open world.
Our people have made us the world leaders in access solutions. Our products, services and technologies manage access to everything from hospital labs and hotel rooms to garden gates and government ID.
What part could you play in keeping the future in safe hands?

Three reasons to join us

Always growing
It’s the people who are the core of our evolving and dynamic environment, making it all happen. Since they help us grow, we want to do the same by offering responsibilities to grow with us and opportunities to explore.

Never boring
We have a sense of discovery and an urge to innovate. It’s about the unexpected, being surrounded by people with creative thinking and taking part in transforming our industry using the latest technologies within access solutions.

Leading right
We believe that great things can be achieved by being respectful and telling it like it is. We recognize results and listen to the people around us. Become a part of our team and help us stand up for what’s right.

ASSA ABLOY is wide group of technology divisions and companies.  Kraków Innovation Hub is house to following:

  • Group Technology Team

The Group Technology Team experts are supporting ASSA ABLOY with innovation technologies, shared software/firmware platforms and research activities.
We are central Group's R&D reporting to CTO with 200 engineers on-board. Our offices are located in Stockholm, Kraków and Gurgaon.
GTT develops access control platform components, IoT platforms, cloud services and dedicated products for Group's divisions as well as supporting security and operations.

  • HID

HID Global began its journey in Kraków in 2012 with a small skeleton crew has grown rapidly with over 100 current employees and plans for further expansion. HID has successfully been able to attract and retain the highest caliber of employees with its cutting-edge technology, modern workspace and fun diverse work environment, as well as a commitment to empower employees to grow their career while working on interesting global projects. Kraków has become an HID Center of Excellence for R&D, working with a variety of HID products. Several business areas like Extended Access Technologies, Physical Access Control Systems, Secure Issuance and Identification Access Management Systems are located here.

  • Digital Access Solutions EMEIA

Our Europe, Middle East, India and Africa unit is the region leader within door openings and products for access solutions in homes, businesses and institutions. Sales are about 60% to businesses, 40% for homes. Our EMEIA team is made up of a large number of group companies that have strong local knowledge and brand recognition.

  • Global Shared Services Center (GSSC)

Global IT Shared Service Centre is managing ASSA ABLOYs shared infrastructure, global application, application management and its security for all globally managed solutions. The GSSC Global Operations Center (GOC) which is a function being built up and now further expanded to be the control center of all Infrastructure services that GSSC delivers, securing services works as expected by working closely with monitoring solutions as well as being the interface to our customers related to changes, requests and incidents.