Hosting & Collaboration Infrastructure Engineer

Hosting & Collaboration

ASSA ABLOY
Mid
Online interview
Employment contract
Wielicka 28, Krakow
Remote possible
50%
Paid vacation
26

Project description

In this position you will be responsible for conducting research on complex cases, validate cases for escalation to Backline and contribute to knowledge management initiatives. The position is related to shift work (24/7). Keeping yourself up to date with relevant product engineering support around Office365, implementation and support of new and existing services in Microsoft Office 365, as well as working with our partners for managing our global business environments. In close partnering with our internal customers and external strategic partners, you will increase the quality and efficiency for IT infrastructure for our HR and Application services following selected ITIL processes and planning for future growth initiatives.

Your tasks

  • Ensure our global O365 environment deliver business value
  • Adherence to the Microsoft Office 365 knowledge management
  • Contribute to Global Business architecture
  • Compliance with any and all related Policies
  • Process and routines are well defined
  • Identification of Critical Success Factors and Key Performance Indicators
  • Process advocacy and ensuring proper training is conducted
  • Continual Process Improvement efforts

 

Who we're looking for?

  • Bachelor's Degree or equivalent work experience, plus 2 years of experience in technical support in an Enterprise environment is required
  • Experience of Exchange and Skype for Business is preferred
  • MCSA / MCSE Certifications desired
  • Strong organization and time management skills.
  • The candidate will need strong technical writing skills and the ability to effectively communicate with customer managers and executives on technical issues.


Skills
Microsoft 365
MS Office Suite
Microsoft Management Technologies
SCOM
SCSM
Microsoft AD
How we manage our projects?
Methodology
Scrum, Kanban, SAFe
Who makes architectural decisions?
Team with Architects
Who makes technology stack decisions?
Team with Architect
Project management software
JIRA
Opportunity to change between projects
How we code?
Git, Mercury
Version control
Code review
Pair programming
Static code analysis
TDD
Code metrics
Knowledge database
How we test?
Unit tests
Integration tests
System tests
Pentests
Performance tests
Manual testing
Test automation
CI
Toolset
Laptop
Additional monitor
Headphones
Personal container
Phone
Freedom to pick your tools
Operating system
Work environment
Open space
Healthcare
  • Healthcare package
  • Healthcare package for families
Leisure package
  • Leisure package
Bonuses
  • Financial bonus
Kitchen
  • Cold beverages
  • Hot beverages
  • Fruits
  • Snacks
  • Lunch discount
Traning
  • Trainings
  • Books
  • Conferences
  • Personal training budget
  • English classes
Parking
  • Car parking
  • Bicycle parking
Other
  • Shower
  • Chill room
  • Integration events
  • CSR events

Our company

ASSA ABLOY

Krakow, Zabierzów 300
Tech skills
  • Java
  • Python
  • C
  • C++
  • .NET
  • AWS
  • IoT
  • Linux
  • Windows
  • iOS

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