Junior Support Specialist

SQL

C&F
Junior
Online interview
B2B Employment contract
Warsaw Remote
Remote possible
100%

Project description

Want to break into IT industry but not sure where to start? Don’t miss this opportunity!

C&F is a technology services company providing innovative solutions in Data Management, Big Data, Advanced Analytics and Compliance. With a highly integrated team of 250+ experts and a client base of Fortune 500 companies, there’s no better time to advance your career at C&F.

It’s really the people that make C&F the kind of company it is. By joining us, you become a part of an awesome, friendly and brilliant team who truly enjoys working together.

Currently we’re looking for a great individual to join us as a Junior Support Specialist. If being part of a dynamic, high growth organization excites you and you are someone who is technically savvy, enjoys supporting customers and has excellent communication skills in English – keep on reading!

Your tasks

  • Analyze, maintain and monitor data processing solutions
  • Create, update or merge accounts using a variety of systems
  • Connect with and support customers
  • Take ownership of and follow-through with the processing issues and client cases
  • Research root cause and determine next steps for resolution on varying level of complexity
  • Ensure that all internal and external customer interactions are handled professionally and with the highest level of service

Who we're looking for?

  • Excellent command of English
  • Service-oriented attitude, patience, thoroughness and good attention to detail
  • Proactive approach and strong analytical skills
  • Ability to work in U.S. business hours (2 PM – 10 PM CET)
  • Practical knowledge of MS Excel
  • Familiarity with SQL is a plus
  • Experience with customer support is a plus

Skills
SQL
Toolset
Laptop
Headphones
Operating system
Work environment
Work time division
Client support
60%
Self-development
30%
Meetings
10%
Healthcare
  • Healthcare package
  • Healthcare package for families
Leisure package
  • Leisure package
Kitchen
  • Cold beverages
  • Hot beverages
  • Fruits
Traning
  • Conferences
  • Trainings
Parking
  • Car parking
  • Bicycle parking
Other
  • Chill room
  • Integration events

Recruitment process

- 7 days
HR Microsoft Teams Call

Our company

C&F

Warsaw 350+
Tech skills
  • Azure
  • Kubernetes
  • .NET
  • Java
  • Python
  • Docker
  • Spark
  • AWS
  • ETL
  • SQL

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