Support Engineer

Luxoft Poland
Online interview
B2B Employment contract

Project description

The project revolves around a suite of applications designed for Regulatory Transaction Reporting. Its bank-wide project covering almost the entire Investment Banking and every Front Office application within. Applications daily process millions of transactions.

Teams are self-organized and comprise of BAs and Java Developers (junior to senior) to analyse requirements and deliver business solutions timely. We do apply proven practices of Continuous Delivery to react quickly to change, using Clean-Code and Coding Craftsmanship approach with the focus on Test Driven Development, Acceptance Test Driven Development and Domain Driven Development.

This is a challenging technical domain where teams define the architecture and technical solutions that are agreed upon using internal Technical Design committees. New solution is currently developed to move platform on the latest technology stack.

Your tasks

Main aspect of the role is Application support.

Person is exposed to and gains experience in both technical and business domain. Still technical tasks will prevail on business.

Expected work scope covers:

  • Issue analysis from technical perspective (code, infrastructure, DB)
  • Evaluation of stack traces and log errors
  • Preparing code fixes for known issues

Who we're looking for?


Soft skills:

  • Problem solving
  • Solid attention to details and ability to find gaps
  • Prepared to take responsibility for discovered problems and drive the resolution process
  • Able to analyze problems using various sources (documentation, source code etc)
  • Ability to read and understand source code (preferably JAVA)

Tech skills:

  • Code investigation (Java)
  • SQL (Oracle preferably, able to make complex queries)
  • XML functions to extract data
  • UNIX (Search over logs, basic health checks)


  • Effective communication and interpersonal skills.
  • You will have a lot of conversations, both verbal and written
  • Team player not too shy to ask questions and reach out to people to clarify things

Investment Banking domain knowledge

Our company

Luxoft Poland

Krakow, Wrocław, Warsaw, Gdańsk 1500
Tech skills
  • Java
  • JavaScript
  • C++
  • C#
  • Python
  • Scala
  • Android
  • Android
  • iOS
  • Go

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