Automation Technical Specialist

  • HSBC Service Delivery (Polska)
  • Krakow
  • Employment contract


Experience level: Senior

  • Minimum 2 year experience of programming using languages e.g. Javascript, Python, Ruby, Perl,
  • Experience developing applications through a Software Delivery Lifecycle
  • Strong analytical and problem solving skills, excellent written and verbal communication skills
  • Good understanding of web technologies e.g. HTML, JavaScript, CSS, ReST and JSON
  • Excellent inter-personal skills, comfortable and successful establishing professional relationships 
  • Ability to meet critical time-sensitive objectives with an emphasis on planning skills
  • Ability to work autonomously, delegate and plan appropriately, as well as work collaboratively with various groups to drive high quality results
  • Experience of developing, testing, evaluating, and deploying new code and functionality

Nice to have:

  • Experience in developing and delivering test plans, test scripts, regression packs
  • Experience of test and issue management tools e.g. Jira, RTC, TestRail and Quality Centre
  • Experience of Agile methodologies – Scrum, Kanban, Lean UX
  • Experience of working with Scheduling Tools


Necessary on this position:
  • Javascript or Python or Ruby or Perl

Project you can join


HSBC are committed to transforming the way we work in order to meet the growing market demand for speed to market, delivery flexibility, and to stay competitive in an increasingly challenging marketplace. In order to facilitate the adoption of this strategy we are looking to recruit an experienced Technical Specialist to join our Scheduling and Workload Automation function.

We’re looking for people with programming experience and understanding of web technologies to work in Automation Team which is responsible for the currency, security, availability and recoverability of Automation Point and Ops MVS products. Team scope covers for range of activities including delivery, production support, and strategy (including product ownership). Team use the products to develop automated solutions in support of business needs.

The Team

Scheduling and Workload Automation (S&WA) are a global function with over 250 staff in 12 countries. We are responsible for defining and implementing the strategy for a number of critical products across the organisation, as well as ensuring their availability, recoverability, security and currency.

Key Accountabilities

  • Ensuring delivery to the customer while adhering to established global standards and best practice
  • Maintain and exceed existing SLA’s and ensure compliance to HSBC policies at all times
  • Actively participate in achieving organizational efficiency objectives and undertake analysis on day-to-day work to drive automation on deliveries thereby minimizing repetitive and standardized tasks/processes.
  • Ensure the best practices are used to support the diverse customer group
  • Work closely with the stakeholders to avail/impart all necessary training from time to time to ensure enhanced service delivery Deliver the solutions / deliverables per the agreed requirements with regards to project timelines
  • Work on critical / complex incidents & issues and ensure completion within agreed deadlines
  • Perform Project Management activities as may be applicable in the project


  • Laptop
  • Additional monitor
  • Headphones
  • Phone

Work environment

  • Open space
  • Flexible working hours
  • Remote possible: 20%


  • Healthcare package
  • Healthcare package for families
  • Financial bonus
  • Hot beverages
  • Fruits
  • Language courses
  • Visa Services
  • Conferences
  • Trainings
  • Books
  • Car parking
  • Bicycle parking
  • Shower
  • Chill room
  • Integration events

Contact this employer

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