IWS Technical Specialist

HSBC Service Delivery (Polska)
Online interview
Employment contract
Remote possible

Project description


HSBC are committed to transforming the way we work in order to meet the growing market demand for speed to market, delivery flexibility, and to stay competitive in an increasingly challenging marketplace. In order to facilitate the adoption of this strategy we are looking to recruit an experienced Technical Specialist to join our Scheduling and Workload Automation function.

We’re currently looking for Specialists with an ability to manage Tivoli / IBM Workload Scheduler (TWS / IWS) including installation / upgrading the system, configuration, restoring, testing the system.

The Team

Scheduling and Workload Automation (S&WA) are a global function with over 250 staff in 12 countries. We are responsible for defining and implementing the strategy for a number of critical products across the organisation, as well as ensuring their availability, recoverability, security and currency.

Key Accountabilities:

  • Mainframe batch scheduler management
  • Ensuring delivery to the customer while adhering to established global standards and best practice
  • Maintain and exceed existing SLA’s and ensure compliance to HSBC policies at all times
  • Actively participate in achieving organizational efficiency objectives and undertake analysis on day-to-day work to drive automation on deliveries thereby minimizing repetitive and standardized tasks/processes.
  • Ensure the best practices are used to support the diverse customer group
  • Work closely with the stakeholders to avail/impart all necessary training from time to time to ensure enhanced service delivery Deliver the solutions / deliverables per the agreed requirements with regards to project timelines
  • Work on critical / complex incidents & issues and ensure completion within agreed deadlines
  • Perform Project Management activities as may be applicable in the project
  • Expect to provide the 24*7 On-call support as per business requirements

Who we're looking for?

  • Excellent verbal and written English skills
  • Experience of testing, evaluating, and deploying new product functionality and / or fix packs released by the vendor
  • Experience of providing production support / troubleshooting for TWS / IWS infrastructure issues
  • Strong Mainframe background and knowledge of z/OS
  • Proven project management skills and adoption of agile working practices
  • Experience of working with or building Job Control Language (JCL
  • Ability to work independently and with minimal supervision
Necessary and we can teach you:

  • Experience of implementing security / access controls on TWS / IWS using RACF or ACF2
  • Strong knowledge of and prior experience of maintaining associated products e.g. CA JCL Check, CA Endevor, Horizont XINFO, TWS/Audit, SmartJCL
  • Experience of managing vendor relationships
  • Experience in developing and delivering test plans, test scripts, regression packs
  • Experience of test and issue management tools e.g. Jira, RTC, TestRail and Quality Centre
  • Experience of Agile methodologies – Scrum, Kanban, Lean UX
  • Experience of working with Scheduling Tools

Additional monitor
Work environment
Open space
Flexible working hours
  • Healthcare package for families
  • Healthcare package
  • Life insurance
  • Medical consultations in our office
  • Employee assistance programme
Leisure package
  • Free sport clubs
  • Fitness, yoga and massages in office
  • Multisport card
  • Financial bonus
  • Fruits
  • Hot beverages
  • Conferences
  • Trainings
  • Books
  • In-house language courses
  • Financial and technology academy
  • Access to leading e-learning platforms
  • Car parking
  • Bicycle parking
  • Shower
  • Chill room
  • Integration events
  • Additional leave for volunteering

Our company

HSBC Service Delivery (Polska)

Krakow 3000+
Tech skills
  • Java
  • Python
  • Scala

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