About the Role
The Deal Desk Support Specialist works both independently and alongside their team to provide support to the Sales, Service Delivery, and Project Management teams. Their main tasks include managing Statements of Work (SOW) and Addendum requests from Sales, as well as checking details on Accounts, Opportunities, and Projects to execute requests appropriately. Strong communication skills and attention to detail are key to this role, allowing effective collaboration with different departments while making sure all support activities are carried out accurately and efficiently.
Reports to Deal Desk Manager
Pay Classification Full-Time
Responsibilities
- Provide support to the Sales team by preparing Statements of Work (SOWs) and Addendums as requested.
- Evaluate and review opportunities to ensure compliance with company policies and procedures.
- Ensure all communications and documentation are clear, accurate, and accessible for future reference.
- Collaborate with cross-functional teams, such as Sales, Service Delivery, Project Management, and Legal, to resolve account-related matters and address inquiries.
- Offer guidance and assistance to Account Executives as needed.
About A-LIGN
A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining experienced auditors and audit management technology, A-LIGN provides the widest breadth and depth of services including SOC 2, ISO 27001, HITRUST, FedRAMP, and PCI. A-LIGN is the number one issuer of SOC 2 and HITRUST and a top three FedRAMP assessor. To learn more, visit a-lign.com.
Benefits
- Healthcare, Dental, and Vision Benefits
- EAP - Employee Assistance Program
- Competitive Bonus Structure
- Home Office Reimbursement
- Technology Allowance
- Certification Reimbursement
- Public Transportation Card
- Multisport Card
- Personalized Career Coaching
- Generous Paid Time Off
- Paid Office Closure December 24-January 1
- Summer Hours
Minimum Qualifications
EXPERIENCE * 1-2 years of experience in sales operations, project management, or related fields * Salesforce experience is preferred
SKILLS * Ability to meet deadlines with a high degree of motivation * Excellent communication skills * Thrives in a fast-paced environment * Ability to work individually as well as collaboratively
