At Appfire, we believe that great work happens when people get to choose how they work. After 20 years of creating software that empowers teams to break silos and collaborate seamlessly, we've learned that one size does not fit all. That’s why at Appfire, you choose.
- Choose to work where you thrive: Whether from home, in one of our offices, or while exploring the world, you decide where you’re most productive. From hardware and software to access to two decades of collective wisdom on working effectively in a remote-first company, we’ve got you covered.
- Choose to balance your life without compromise: Plan your workday around your needs and what matters most to you. Enjoy flexible time off without the hassle of complicated approvals. From day one, we trust you to deliver quality work without sacrificing your personal life, hobbies, loved ones, and well-being.
- Choose to grow on your terms: Take charge of your professional growth with access to online learning platforms, facilitated training, leadership programs, and internal hackathons. Collaborate with a global team to gain fresh perspectives. When you're ready for a new challenge, our internal mobility program is here to support your journey.
- No one knows you better than you do. So join us and customize your experience. Choose how you want to work. Choose Appfire.
Job Purpose and Overview
Are you passionate about building awesome products? Do you get excited about being part of a team that really cares? Can’t resist suggesting user experience improvements, whether it’s about performance optimizations or UI tweaks? Then you’ve landed on the right page. The Astroneers team is the team you’ve been looking for: highly engaged and extra-supportive teammates dealing with exciting technical challenges in a transparent environment, and much more.
The team primarily focuses on Canned Responses Pro and Chat for JSM products while constantly embarking on side adventures like helping other teams, experimenting with Slack integration, or exploring AI capabilities. You’ll be involved in every stage of the product lifecycle: ideation, design, development, release, and maintenance. Our products are used by thousands of companies from various industries to make their ITSM processes a piece of art, and we will count on your experience and intuition to push them further.
What You Will Do
- Join a self-organizing, cross-functional product team and cooperate closely with other Software Engineers, Product Manager, Team Leader, and with other specialists like Product Marketeers or Support Engineers.
- Design, build, and maintain efficient and scalable applications written mainly in Vue.js and Node.js.
- Follow and establish the best engineering practices: automated testing, code review, pair programming, YBIYRI (you built it you run it).
- Automate cloud services and configuration management to ensure scalability, operational efficiency and cost optimization.
- Share your thoughts openly and honestly on what would be the best for the customers and the business: you will be part of discussions about the future of our products and Appfire.
- Be the change you seek - champion improvements within the team and products, adopting a proactive stance on innovation and process enhancement.
- Benefit from the seamless access to Support team, quick feedback and direct communication with our customers.