Sapiens Software Solutions Poland Sp. z o.o.

In Poland we are located in: Katowice, Szczecin, Gdynia, Warszawa

Sapiens International Corporation (NASDAQ and TASE: SPNS) empowers the financial sector, with a focus on insurance, to transform and become digital, innovative and agile. Backed by 40 years of industry expertise, Sapiens offers a complete insurance platform, with pre-integrated, low-code solutions and a cloud-first approach that accelerates customers’ digital transformation. Serving more than 600 customers in 30 countries, Sapiens offers insurers across Property & Casualty, Workers’ Compensation and Life markets the most comprehensive set of solutions, from core to complementary, including Reinsurance, Financial & Compliance, Data & Analytics, Digital, and Decision Management. Sapiens’ team of more than 5,000 employees operates through our offices in North America, the UK, EMEA and Asia Pacific.

Responsibilities will include:

  • Providing a high level of customer service at all times
  • Ensuring that tasks assigned to you in ServiceNow are completed within the agreed Operational Level Agreements (OLAs) and Service Level Agreements (SLAs)
  • Providing product lifecycle management of end user computing equipment and peripherals which will include managing the usage, disposal, compliance, inventory, cost optimisation and protection of the asset portfolio
  • Adhering to ITIL framework when carrying out IT activities
  • Carrying out any other reasonable tasks assigned to you
  • Travel to other Sapiens offices if/when required

  • Stable employment – permanent job contract
  • Flexible working hours to help you keep the work-life balance and find time for your hobbies
  • Partnership approach & communication respecting individual needs and employee development plan ideas
  • Possibility to gain professional experience and learn from global industry experts
  • Stable project & diversified working environment
  • Periodical events and contests for employees (business runs, paintball, etc.)
  • Private medical healthcare & Multisport card
  • IT-specific, friendly dress code that you will become a fan of
  • Attractive employee referral program and bonuses

  • Operating Systems: Windows 10 & 11– to deploy, configure and maintain a mainly Windows 10 & 11 End User computing environment
  • Good working knowledge of Office 365 and experience supporting the Office 365 environment
  • Basic knowledge and experience of the following technology:
  • Active Directory (AD DS and Azure AD)
  • DNS
  • DCHP
  • File and print servers
  • Hardware: Good general knowledge of “end user computing” hardware such as laptops, desktops, printers etc, from multiple vendors
  • Hardware: Good knowledge of the setup and configuration of hardware and peripheral equipment
  • Networking: Basic knowledge of the TCP/IP protocol suite, switches, routers, firewalls etc
  • Standards: ITIL – knowledge and experience of ITIL Framework and practices. (Advantage)
  • Experience of working in an Enterprise Level IT environment (Advantage)
  • Experience of working in a Global multi-site organisation or at least 3 years of suitable experience in a SME environment is essential
  • Excellent written and verbal communication skills
  • Experience of the following is desirable but not essential:
  • SCCM
  • Intune Endpoint Manager
  • ServiceNow ticketing system

In addition to the above you will be:

  • Happy to work independently and as part of a team
  • A good problem-solver
  • Happy to learn new technologies, processes and take on new challenges

Join us and become part of our common success! Please send your resume in English.

Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V.

Sapiens jest liderem wśród dostawców oprogramowania dla branży ubezpieczeniowej oraz szerzej pojętego sektora usług finansowych. Naszym globalnym klientom dostarczamy kompleksowe rozwiązania usprawniające ich biznes, a nasze produkty są skrojone na miarę ich potrzeb.

W Polsce prężnie rozwijamy się od 2015 roku i cały czas poszukujemy specjalistów z zakresu programowania Java, testowania manualnego i automatycznego, analizy biznesowej i konfiguracji systemu. 

Nasi pracownicy to ludzie o różnorodnym doświadczeniu, których łączy pasja do technologii. W pracy u nas cenią sobie przede wszystkim sobie dobrą atmosferę i relacje w zespole jak w mniejszych firmach, a przy tym globalne struktury korporacyjne, które dają możliwość udziału w projektach realizowanych na wielką skalę.