• Industry: Education
  • Location: 100% remote
  • Type of employment: B2B or employment contract
  • Budget: 200-250 net/hour - b2b
  • Project area: Designing technical solutions on the ServiceNow platform
  • Project duration: Permanent
  • Project language: English
  • Start date: 1.10.2023
  • Only candidates with citizenship in the European Union and residence in Poland

We offer:

  • Unique opportunity to join an international team and lead innovation projects
  • Private medical care (with dental care financed 70% by the company)
  • Life Insurance
  • Multisport Card
  • Integration events

Very well

  • Creating, designing, and taking ownership of technical solutions built on the ServiceNow platform
  • Providing expert guidance and creative application development skills to deliver robust solutions for internal business and technical clients, with a strong emphasis on ServiceNow ITSM Pro, particularly Incidents, Service Requests, and Catalog Items
  • Assuming responsibility for successfully planning, executing, monitoring, controlling, and completing all technical tasks related to configuring and implementing various aspects of the ServiceNow platform
  • Ensuring the efficient and effective delivery of solutions aligned with roadmap and Agile release schedule
  • Conducting software coding and customization across multiple platform facets, including UI form layout and design, client/server scripting, workflow development, business rule implementation, platform security and administration, data design, and custom web services integrations
  • Close collaboration with product managers and the development team.
  • Coordinating, documenting, and resolving intricate technical data and transformation challenges
  • Gathering and analyzing business requirements to devise sustainable solutions within the ServiceNow environment.
  • Addressing technical configuration inquiries related to critical issues and assisting with debugging as needed


  • 5+ years of hands-on ServiceNow experience, with a focus on ITSM, including Incidents, Service Requests, and Catalog Items
  • Proficiency in ServiceNow development, including UI design, scripting, workflows, business rules, and integrations
  • Familiarity with Agile methodologies
  • Strong analytical and problem-solving skills
  • Excellent communication abilities to facilitate productive teamwork
  • Fluent English

Packages and extras

  • Healthcare package
  • Leisure package
  • Trainings
  • Healthcare package for families
  • Language courses
  • Conferences


  • Cold beverages
  • Hot beverages
  • Snacks
  • Integration events
  • Car parking
  • Bicycle parking

Cyclad is an International consulting company operating in the IT/ICT sectors, providing outsourcing solutions in the area of HR and IT services. 

The core of our services includes Knowledge Process Outsourcing, Recruitment Process Outsourcing, Software House, Infrastructure Management, Service Desk, and Monitoring. Just because of the commitment of our employees and a growing number of consultants employed by Cyclad we operate globally, primarily in Europe but also in Africa, and Asia. 

Our mission is to provide services of the highest quality and at the same time sustain partner relations with our Clients and with our employees. Why? Because Cyclad’s success depends not only on new technologies but most of all on people and their commitment. 

Get to know us better and learn more about the Cyclad recruitment process at www.cyclad.pl.

Join us and work in aviation, banking, health care, and any other industry you want.