Intern Desktop Administrator

 We are just launching a 3 months paid IT Internship Program which will give you the opportunity to work within Ryanair Teams. The work that you do, will be seen by the millions of customers across Europe! By showing entrepreneurial spirit, you will be rewarded with an opportunity to develop a career (possibility of getting a civil contract after) for one of the most well-known brands across Europe!

We are looking for IT talents who would like to spend the summer with the members of great team that will help them to grow. We want inspirational IT students who have a story to tell and who have strong outside interests. Cultural fit at Ryanair is just as important as academics.

What the Team does

• Responsible for the ongoing maintenance and future planning needs of the company’s desktop environment
• Monitor the performance of the company’s desktop infrastructure and make suggestions for improving efficiency.
• Evaluate applications and software patches for desktop applications to see if they will solve desktop issues.
• End-User/Client facing configuration of Office 365.
• Image PC's and MAC's.
• Working Knowledge of Active Directory.
• End-User/Client facing configuration of Office 365.
• Support Triage steps to determine User, PC, Network, or Application problems.
• Monitor, update, and manage a ticket queue with the goal of resolving issues within agreed SLA’s.
• Network Printer installation / troubleshooting.
• Management and tracking of inventory through the full Asset Management Life Cycle.

Requirements:

• Student in a field of Computer Science or any IT background.
• Good command of English (min. B2).
• Basic knowledge of software/hardware issues troubleshooting.
• Overall knowledge of IT infrastructure.
• Eager to learn.

What we are offering:

Paid, 3 months Internship with an opportunity to develop a career (possibility of getting a civil contract after) in one of the most well-known brands across Europe! 

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Application process

• Application form – send us your application (in English) plus short introduction of yourself, and why you want to join the IT Internship Program. If you were a successful in this stage, we will call you to speak about your expectations and future.
• Phone call with Recruiter - short conversation when we will share with you all the details about work and check your English level.
• Interview – the technical interview with the Team Manager.

Good luck with your application and lets your career take off with Ryanair Labs Wroclaw!