Service Porfolio Manager

Currently we are looking for a Portfolio Manager - person responsible for the strategy definition and execution of the Service Management offer at Transition Technologies PSC.You will research & analyze directions of company’s development to furthermore define, prepare and implement the offer in alignment with our customers needs.

What can we offer:

• Unique opportunity to shape the future of Transition Technologies PSC,
• Building new structures from a scratch,
• Independent role cooperating with multiple teams within organization,
• Flexible forms of employment and working hours (CoE or B2B),
• An interesting, challenging job in the dynamically developing Capital Group company,
• Fully remote work or working from one of our offices,
• Work on international projects using modern technologies,
• Possibility to develop competences in a wide range,
• Stability of employment and a friendly work atmosphere.
• Cool benefits, among others integration meetings, internal company competitions, fruit Tuesdays, sweet Thursdays and much more;

• Defining strategy for the development of the TTPSC’s Service portfolio (Service Management, Service Requests, Service Catalog, Asset Management, Configuration Management, Monitoring with Event Management, Reporting, Compliance and Security)
• Managing and developing company’s services and solutions,
• Gathering market insights & analyzing it: deep market analysis, developing and validating propositions, market evaluation, developing business cases,
• Managing products, solutions and services roadmap.
• Launching products, solutions and services covering all required elements – pricing, working sales enablement and with the field defining go-to market strategy,
• Close cooperation with competence and delivery centers, marketing, sales, sales enablement, and external partners.
• Handling issues and Service Requests with Monitoring the Service Quality
• Implementation of Service Improvements
• Reporting directly to Chief Revenue Officer,
• Identifying technological partners,
• Financial planning and analysis.

• Excellent understanding of IT sector is a must,
• Excellent knowledge of Service Management domain including tools, technologies, and market needs.
• Excellent knowledge of ITSM framework. Other are as well nice to have
• ITIL certification
• Previous involvement in portfolio or multiple projects management,
• Experience as a senior manager, director, vice president of product management or similar in IT field,
• Background in international company,
• Fluent communication in English,
• Strategic and analytical thinking, outcome, execution-oriented approach.