The ServiceNow Application Portfolio Management team supports the PwC global territories, by enhancing and managing the ServiceNow platform in support of the company's Business application strategy. We are a global team that supports innovative technology to reduce operating costs, manage risk, and maximize the value of the APM service to the firm.

Excellent
ServiceNow

  • Engage with stakeholders to understand user stories and determine requirements
  • Provide guidance on what is configuration vs customization with a focus on solutions that remain as close to out of box functionality as possible.
  • Customize and develop ServiceNow applications and support rollout of new applications and modules.
  • Configure Application UIs and Workflows
  • Demonstrate understanding of application modules including Incident, Problem, Change, Release, Asset, CMDB, Knowledge, and Self-service Portal.
  • Create custom reports and dashboards with supporting metrics and KPIs that adhere to best practices and have a high focus on impact to instance performance
  • Collaborate with other ServiceNow administrators and developers to develop effectively with a global focus
  • Be diligent in maintaining consistency in code alignment across instances and in clean code in update sets
  • Proactively identify system deficiencies in the ServiceNow instances and provide solutions to remediate
  • Ensure that configuration is consistent across development, testing, and production environments.


  • 3+ years of experience working in a development role for a ServiceNow Platform
  • 2+ years of experience as a ServiceNow administrator
  • Preferred experience with ServiceNow CSDM (Common Services Data Model) as well as Application Portfolio Management  or Strategic Portfolio Management
  • Experience in transitioning technology from locally focused to centralized technology service organization.
  • Experience with ITSM functions and modules within ServiceNow
  • Understanding of RESTful Web Service and APIs.
  • IT and Security management best practice (ITIL, COBIT, ISO standards).
  • Experience developing workflows and supporting service technology teams
  • Experience in developing solutions in JavaScript and Glide

 

Desired Certifications:

  • ITIL Foundations Certification
  • ServiceNow Developer Certification(s)

 

Essential Skills:

  • Conceptual skills
  • Ability to articulate and document the desired business outcome
  • Ability to remove ambiguity from requirements
  • Service orientation with a focus on quality and customer satisfaction
  • Unit and regression testing to strive for first time right deployments
  • Troubleshooting and Diagnostics
  • Conceptual skills
  • Communication skills (verbal and written)


Packages and extras

  • Healthcare package
  • Healthcare package for families
  • Leisure package
  • Leisure package for families
  • Trainings
  • Conferences
  • Books

Amenities

  • Bicycle parking
  • Cold beverages
  • Hot beverages
  • Fruits
  • Shower
  • Chill room
  • Integration events
  • Playroom for children

PwC

6000

Jesteśmy siecią firm działającą w 155 krajach. Zatrudniamy ponad 284 tys. osób, które dostarczają naszym klientom najwyższej jakości usługi w zakresie doradztwa biznesowego, technologicznego, podatkowo-prawnego oraz audytu. Polskie spółki PwC zatrudniają ponad 6 tys. osób, w tym ponad 1000 specjalistów IT!

Projekty technologiczne i innowacyjne to nasza codzienność. Realizujemy projekty IT dla Klientów z wielu branż. Nasze zespoły technologiczne charakteryzuje duża różnorodność. Wśród nich są testerzy, deweloperzy, architekci, konsultanci i analitycy. Posługujesz się Javą lub PHP? Jesteś programistą ASP.Net. lub C#? Chcesz zajmować się wdrożeniami systemów IT, pracować jako Data Scientist, testować systemy bezpieczeństwa? A może wolisz projektować nowe architektury lub wspierać i kontrolować rozwój już istniejących aplikacji? U nas znajdziesz idealne stanowisko i zadania dla siebie!