Client is going through a global transformation (North America, EMEA, and APAC) to enhance their offerings of Client onboarding and servicing.

CRM

  • End-to-end project ownership, including multiple workstream as per the established methodology, in constant co-ordination with the global Programme Manager and Project Managers from all regions.

  • Assist in the design/ re-design of the program - including governance, timeframe, workstreams definition, dependencies, RACI, project staffing, budget, metrics, methodologies

  • Deliver the expected outcomes and benefits for the region, each workstreams, and including crossover initiatives

  • Deal with changes to the project as and when necessary

  • Plan, co-ordinate/ motivate, and ensure the work is done to the right standard, on time and to budget

  • Articulates the project status, outcomes, RAIDD and Mitigation log, RAG log appropriately to all stakeholders, including making presentations to MD level client stakeholders

  • Identify and help remove project roadblocks, handle escalations, or further escalate so that issues do not impact scope, schedule, or budget

  • Build a strong relationship with clients, partners, internal stakeholders to ensure all program workstreams are defined, tracked, and executed according to plan

  • Develops and implements effective communication plans, designed to drive strategic discussions with stakeholders

  • Support and drive the growth of the program and the client account from a consultancy firm perspective

MUST

Proven track record in implementing complex programs at large financial institutions

  • Significant experience in leading regional teams to deliver client objectives within agreed budget, time, and resource constraints

  • Experience of leading operational and organizational change from a business side

  • Experience in managing both internal and client dynamics to achieve consensus and make progress

  • Strong communication skills with confidence to deal with senior and demanding client stakeholders

  • Significant business experience using various project and program management methodologies in a variety of environments

  • Understanding of the Operations remit in a Bank - from CRM, onboarding, Middle Office and Back Office, payment, transaction monitoring activities will be useful but is not a pre-requisite
NICE TO HAVE

Formal project management certification

Experience in change management in Operations Risk and Controls

Experience in change management in Loan Operations

Experience in change management in consent order transformation

Experience in change management in Operations securities investments

Luxoft, a DXC Technology Company, is a global digital strategy and software engineering firm with about 18,000 international employees within its 44 offices in 21 countries. It is headquartered in Zug, Switzerland. 

In 2000, Luxoft was established in Moscow under the direction of Dmitry Loschinin. In 2008 it acquired ITC Networks in Bucharest. In 2013, Luxoft was listed on the New York Stock Exchange, following an initial public offering of 4.1 million shares at $17.00 per ordinary share.  

In January 2019, Luxoft was acquired by U.S. company DXC Technology. Luxoft partnered with LG Electronics to create a next-generation Autonomous Mobility concept vehicle that integrates consumers' personalized digital lifestyles into a driving experience. Luxoft enabled Switzerland's first Blockchain based e-vote platform with the City of Zug and Hochschule Luzern's Blockchain Lab.

Luxoft, a DXC Technology Company is a world-renowned company. It has been present on the Polish market for over 11 years. We have offices in Krakow, Warsaw, Wroclaw, and Tri-City. We employ almost 2,000 experienced experts carrying out projects for over 40 clients from the financial, automotive, medical, tourist industries, etc. We work for many international clients, including the USA, Great Britain, and Switzerland.

So far, Luxoft Poland has made a name for itself as a company that offers work on innovative projects, we offer various experiences in the field of IT, opportunities for rapid development, an extensive training program, and attractive benefits for employees.

At present, 62% of Luxoft Poland employees come from Poland, and 38% from around 50 countries, including Ukraine, Brazil, Russia, India, Belarus, Turkey, Spain, Portugal, Italy, Romania, USA, etc.

At Luxoft, a DXC Technology Company, as much as 85 percent of employees are experts with the "Senior" experience level, with at least five years of experience. We care about our employees, so every day we try to provide them with the best possible conditions for work and development.

Technology is our passion! We focus on top engineering talent means that you will be working with the best industry professionals from around the world. Because of that, Luxoft is a global family with an epic atmosphere – we love what we do!