We are looking for you if:

  • You have 3+ years proven experience in managing services and supporting Business Customers in international environment, preferably with IT scope,
  • You have collaborative approach,
  • You are comfortable in dealing with all types of external and internal Customers,
  • You have strong analytical skills, excellent in planning and paying attention to details,
  • You have fast adapting personality with a strong sense of taking responsibility, initiatives and working independently,
  • You have excellent communication and presentation skills with ability to manage expectations,
  • You have ability to cope with a rapidly changing environment,
  • You are proficient in MS Office, especially Excel and Power Point.


English level - C1

You'll get extra points for:

  • Experience and knowledge of methodologies and standards such as:  ITIL/ Agile/ Scrum/ COBIT/ Lean/ Six Sigma/ Prince2 Agile
  • Experience in service building and productization
  • Experience and understanding of IT security topics
  • Developed understanding of banking or finances
  • Knowledge of meetings facilitation techniques
  • Ability to influence, persuade and negotiate


Your responsibilities:

  • Service level reporting, management of agreements and other documentation, charging, budgeting, planning. Providing timely and high quality information covering analyses, management reporting, monitoring of opportunities and risks.
  • Building and productizing services.
  • Cooperation with customers and internal teams.
  • Improving efficiency and quality of reporting and processes, seeking opportunities, addressing risks, proposing and driving required actions.
  • Active participation in the development of controlling tools and process automation.

Information about the squad:

Our team integrates IT security services provided within ING Group globally. We are supporting and cooperating internally within our organization and with our Customers.

At ING Hubs Poland we follow the Agile approach, using flexible frameworks at our everyday work. We are innovative, we trust people we work with and our employees have a broad autonomy. Small teams are the core of our organization. Based on team cooperation squads work out the most flexible and effective way of working.

AgileExcelITIL

Your responsibilities:

  • Service level reporting, management of agreements and other documentation, charging, budgeting, planning. Providing timely and high quality information covering analyses, management reporting, monitoring of opportunities and risks.
  • Building and productizing services. 
  • Cooperation with customers and internal teams. 
  • Improving efficiency and quality of reporting and processes, seeking opportunities, addressing risks, proposing and driving required actions.
  • Active participation in the development of controlling tools and process automation.

We are looking for you if:

  • You have 3+ years proven experience in managing services and supporting Business Customers in international environment, preferably with IT scope,
  • You have collaborative approach,
  • You are comfortable in dealing with all types of external and internal Customers,
  • You have strong analytical skills, excellent in planning and paying attention to details,
  • You have fast adapting personality with a strong sense of taking responsibility, initiatives and working independently,
  • You have excellent communication and presentation skills with ability to manage expectations,
  • You have ability to cope with a rapidly changing environment,
  • You are proficient in MS Office, especially Excel and Power Point.


English level - C1

You'll get extra points for:

  • Experience and knowledge of methodologies and standards such as:  ITIL/ Agile/ Scrum/ COBIT/ Lean/ Six Sigma/ Prince2 Agile
  • Experience in service building and productization
  • Experience and understanding of IT security topics
  • Developed understanding of banking or finances
  • Knowledge of meetings facilitation techniques
  • Ability to influence, persuade and negotiate

ING Hubs Poland

Katowice
2704

ING Hubs Poland 

We are an integral part of ING, we value knowledge and relations, inspire and support each other at achieving our goals. Until recently, we were knows as ING Tech Poland. We decided to change our name to ING Hubs Poland to better reflect the wide range of our services, going beyond technology. 

Thanks to the experience that combines IT with knowledge of the financial sector and the ability to build products and comprehensive services, we hold a unique position at ING. We use this potential to optimize processes and lead business units through the digital transformation.

We are one of global hubs providing technology, data and risk services for ING units all over the world! Our IT areas include IT security, remote, application and hosting services. Our operational services are provided by  units such as RiskHub, CardsHub, Know Your Customer, Centralised People Services Hub and ComplianceHub. For almost 20 years we have been taking up challenges and proving that we are a trustworthy partner supporting ING in digital transformation.

Join ING Hubs Poland board and specialize in best technologies: Microsoft Azure, Google Cloud Platform, Java, .Net, Python, Linux, Kubernetes, Ansible, Gitlab, Angular, Tomcat, Kafka, Spark, Nessus, ElasticSearch, VMware and many more.

In our organization, the world of technology goes hand in hand with business and operational services. 


What do you gain by working with us?

·       You expand your knowledge thanks to cooperation with specialists and experts,

·       You improve your qualifications thanks to the possibility of obtaining certificates,

·       You have the opportunity to participate in internal trainings, where our internal trainers share their knowledge on solutions provided to our customers,

·       You have a chance to work on international projects,

·       You will find out what it means to have a well-tuned team and great atmosphere at work