Hermes Reply offers management consulting, IT advisory and implementation services for the introduction of industry 4.0 technologies. We have a twenty-years experience in the Automotive and Manufacturing sector and an international presence with office located in Italy, Poland and China. We are part of Reply Network that gives access to a technology playground with expertise in a broad array of innovation domains.


  • We are looking for new Junior IT Support Specialist to join our support & maintenance team on site in Bielsko Biala
  • Constant technical care over IT infrastructure
  • Provide end-user support, administration of network resources and User and computer accounts
  • Communication with the second and third line of support in case of more complex problems
  • Creating procedures and documentation and reports
  • You will participate in projects conducted within the IT department and flexible working on shifts.

  • Successfully completed universitydegree in Computer Science Engineering, Electronics, Telecomunication Engineering or similar
  • At least 1 year of experience supporting manufacturing/shop floor systems
  • Administrating experience with MS Windows (NT.4.0 XP, 7, Server 2003R2, Server 2008R2, Server 2012R2, Server 2016, Server 2019) and analytical skills
  • Knowledge of the construction and administration of computer networks and knowledge of network protocols, as well as basics of MS SQL database administration (2012, 2016) and the ability to create SQL queries
  • Experience in creating technical documentation and procedures as well as knowledge base management skills
  • Very good communication skills in Polish and English

Packages and extras

  • Healthcare package
  • Healthcare package for families
  • Leisure package
  • Language courses
  • Conferences
  • Trainings
  • Books
  • Financial bonus

Relocation package

  • Open to Ukrainian candidates
  • Visa Services


  • Cold beverages
  • Hot beverages
  • Lunches
  • Integration events

Step 1: HR Interview
Step 2: Tech Interview

Reply Polska


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