ING is looking to recruit Platform Business Analysts for Delivery and implementation of the Remediation & Optimization Oracle FCC Platform(s) within the Global KYC Delivery Tribe. This profile is a strategic role required for strategic and Global platform delivery contributing to the overall Global IT landscape for Remediation & Optimization projects. The Platform business analyst will act as a bridge between business and technical teams

The Platform Business Analysts will be responsible for building, refining and translating the Technical and Functional (Business) requirements and Non-Functional Requirements into IT system and infra specifications as well as System Integration requirements that can be readily understandable by Dev/Ops Engineers within Agile Squads. In addition, The platform Business Analysts will be responsible for the day to day business as usual support to the users of the platform.

The Platform Business Analyst must have in depth understanding of Agile Way of Working, Scrum Methodology, Stages of Software Development Life Cycle (SDLC), Platform Security, Information Security Policies and related control implementations, Cyber Security and operational resilience, Data Processing and Data Security.  

In this role, you will work in close collaboration with Platform Architects, Product Owner and ING Tech Departments to deliver appropriate platform services set within the governance of Global KYC/DT/TM.

As Business Analyst of Platform Squads, you fulfil in a professional team of Development and Operations Engineers (“DevOps” team) an important, strategic and substantial role in defining and refining platform Features based on Business priorities and requirements.


  • Support the Product Owner (PO) and squad with your Oracle application and KYC process knowledge, ensuring compliancy by design: 20%
  • Analyze business requirements for the development of products and services in the KYC scope and translate the requirements to designs, data demand and processes: 30%
  • Create business driven development scenarios to support test automation: 20%
  • Refine the stories for the Squad that are aligned with the product owner’s objectives of the product and process: 10%
  • Collaborate with Global KYC TM Expertise Pillar and Compliance to ensure all solutions and processes are compliant with ING’s policies and standards and fit-for-purpose: 20%

We are looking for you if:

  • You have several years of proven working experience as a Business Analyst in a complex environment, preferably in banking environment,
  • You have experience with translating stakeholders’ demand into solutions and documenting the design,
  • You have experience and affinity with working together in IT and solution-build driven teams,
  • You are experienced with creating Analytics Data marts, looking after Data Ingestion / Exchange as well as Data Governance,
  • You are able to facilitate decision-making to drive complex design issues to a conclusion,
  • You have proactive, can-do, no surprises and positive mind-set,
  • You have strong analytical skills and ability to communicate your views to others,
  • You are fluent in English speaking and in writing.

Additionally, you will score for:

  • Understanding of KYC processes (CDD, transaction monitoring, AML, Screening),
  • Agile development methodology,
  • Experience in working in multiple countries and ability to make sure these different cultures will work together as one team; taking into account different habits, beliefs, languages and time-zones, etc.

ING Hubs Poland


ING Hubs Poland 

We are an integral part of ING, we value knowledge and relations, inspire and support each other at achieving our goals. Until recently, we were knows as ING Tech Poland. We decided to change our name to ING Hubs Poland to better reflect the wide range of our services, going beyond technology. 

Thanks to the experience that combines IT with knowledge of the financial sector and the ability to build products and comprehensive services, we hold a unique position at ING. We use this potential to optimize processes and lead business units through the digital transformation.

We are one of global hubs providing technology, data and risk services for ING units all over the world! Our IT areas include IT security, remote, application and hosting services. Our operational services are provided by  units such as RiskHub, CardsHub, Know Your Customer, Centralised People Services Hub and ComplianceHub. For almost 20 years we have been taking up challenges and proving that we are a trustworthy partner supporting ING in digital transformation.

Join ING Hubs Poland board and specialize in best technologies: Microsoft Azure, Google Cloud Platform, Java, .Net, Python, Linux, Kubernetes, Ansible, Gitlab, Angular, Tomcat, Kafka, Spark, Nessus, ElasticSearch, VMware and many more.

In our organization, the world of technology goes hand in hand with business and operational services. 

What do you gain by working with us?

·       You expand your knowledge thanks to cooperation with specialists and experts,

·       You improve your qualifications thanks to the possibility of obtaining certificates,

·       You have the opportunity to participate in internal trainings, where our internal trainers share their knowledge on solutions provided to our customers,

·       You have a chance to work on international projects,

·       You will find out what it means to have a well-tuned team and great atmosphere at work