We are expanding and we are looking for Engineering Program Manager  for work at home opportunities all over Poland or the following locations: Krakow, Warsaw and Wroclaw.

The position is also open for candidates located in Romania and Bulgaria and India


The role
The Engineering Program Manager will work closely with Product Managers and Engineering leads to track and deliver releases on time and good quality. During releases, monitor quality of the feature and incoming defects and work closely with teams to get to a release ready state within the parameters defined by release management.



What do you get from us?

  • Competitive salary based on experience and annual increases based on performance.
  • Ability to work fully remote at home.
  • A strong work/life balance with a focus that we all have - and should have - lives outside of work.
  • Challenging work with the opportunity to personally learn and grow.
  • Professional development opportunities with conferences & training.
  • Multicultural work environment and career opportunities (EU and beyond)
  • A bright, passionate, caring team that holds each other accountable and has each other’s backs.
  • Private medical healthcare (Luxmed)
  • MyBenefit program: shopping vouchers, free sports activities (e.g. Multisport card) and much more
  • Group insurance (Uniqa)



About us:

Concentrix, a global customer experience services and technologies company, providing support to the world’s best brands.

Every day, from more than 40 countries and across 6 continents, our 280 000 employees deliver next generation customer experience and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in the following key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector.

Excellent
JavaJavaScriptPython
Very well
.Net/C#

  • Organize and lead planning activities resulting in the creation of a release/program roadmap. Ensure all teams align with enterprise planning expectations.
  • Proactively manage across stakeholder groups to establish interdependencies, identify risks, and resource constraints, and eliminate significant roadblocks in a timely fashion.
  • Exercise smart decision-making and effectively collaborate with other leaders and stakeholders to address key issues and roadblocks aggressively and in a timely fashion.
  • Ensure measurable KPIs are developed for the program, and that they align to the overall KPIs for the product.
  • Design and manage pilots and beta testing.
  • Create and manage clear Gating Criteria with business partners for Go/No-go decisions.
  • Ensure regular, active communication with adjacent programs and external stakeholders, including international regions.
  • Identify program impediments and addresses including proper escalation to individuals/groups as needed.
  • Lead program retrospectives and commitment to improvement on a regular cadence
  • Lead effective project/program governance and stakeholder management, ensuring adequate understanding of timelines, resource needs, risks, contentions, and dependencies.
  • Assess the current methodology, identify/rationalize gaps vs. best practices, and continuously improve the process to support our aggressive deployment schedule.


What you need to have is?

  • Bachelor’s degree in Computer Science, Computer Engineering or related technical discipline or equivalent combination of technical education and work experience.
  • 5+ years of technical program management experience
  • Deep hands-on technical expertise
  • Agile lifecycle management experience required.
  • Knowledge of a programming language(s). Should be comfortable with: Confluence/JIRA, Git & Github, Python, Javascript, Java and .Net/C#
  • Excellent verbal and written communication skills
  • Successful track record of managing complex development programs to deliver technical solutions and achieve business results, positively impacting the customer experience.
  • Proven ability to develop effective, matrixed, cross-organization relationships, collaborating and communicating across business and technology stakeholders and multiple geographies
  • Strong technical acumen and strong voice of the customer across the program delivery lifecycle.
  • Good knowledge of project management process, project management software tools, templates, and management techniques
  • Experience with different software development methodologies including the agile development methodology such as Scrum
  • Success in developing program/project level artifacts to support a major software implementation program with concurrent releases

Key Competency Requirements

  • An inherent bias to action
  • Proven leadership skills, self-motivated and a self-starter with a “Can do” attitude
  • Team player, energetic personality, quality minded, focused, committed, and able to work independently in a fast-paced, changing environment
  • High degree of professional confidence and credibility with effective presence, strong written and verbal communication skills, able to communicate technical concepts and plans at all levels
  • Sharp business judgment, detail oriented yet able to always see the "big picture"
  • Strong partnering and influencing skills in all mediums and throughout all levels of the organization including senior leaders
  • Strong problem-solving skills, able to prioritize among many conflicting needs, advocate a course of action, and pursue it consistently
  • Ability to adapt, be flexible and responsive to dynamic situations

tech interview
Soft skills interview

Concentrix

270,000

 Concentrix, a global customer experience services and technologies company, providing support to the world’s best brands.

Every day, from more than 40 countries and across 6 continents, our 280 000 employees deliver next generation customer experience and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in the following key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector.